What is social media AI Chatbot?
A social media AI chatbot is a software program that interacts
with users on social media platforms. It can be used to answer questions,
provide customer service and even convert customers.
In 2015, telegram made a successful choice of build and deploy bots. After that
following, this Facebook tries it on its messaging platform. Now almost every
popular platform like WhatsApp, slack facilitates the same.
The social media AI chatbot can answer
questions on social media platforms such as Facebook, Twitter, Instagram, etc.
Social media AI Chatbot can also help
you with your customer acquisition needs by providing a constant source of
engagement for your business on social media platforms like Facebook and
Twitter.
Social Media Ai Chatbot has been used by many businesses to increase their
bottom line since digital marketing improves the social platform for businesses.
Social Media Ai Chatbot will help you increase sales through
the use of its chatbots which are programmed with natural language processing
technology (NLP).
These chatbots allow your customers to communicate with them through text
messages without having to call or email them directly.
How to
Use social media AI Chatbot?
Chatbot platforms like Botgo help you to get it. You can
create a bot according to the audience you need for smooth conversation
management to encourage sales and solve queries in a better way.
To do this, you can take the help of a chatbot platform that creates a chatbot
according to your business needs and can integrate successfully.
Benefits
of social media AI Chatbot
The benefits of social
media AI Chatbot are as follows:
It
enables the brands to engage with their customers in real-time. It can interact
with customers 24/7It can handle multiple conversations at the same time. It
can take the load of your customer services team.
A social media AI chatbot is a
little or a huge business intelligence tool, depending on your perspective.
If you are a big business, running a social media AI chatbot can be
a sizeable investment. But the benefits far outweigh the cost.
In fact, it’s not just about cutting costs. It’s about new revenue streams and
customer relationships for your business.
It’s
about engaging in conversations that count.
AI Chatbots can do more than just sell stuff to your customers on
social media like Facebook Messenger or WhatsApp.
They can also be used effectively as a customer service tool or a lead
generation and sales tool for your business on those platforms too!
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